June 23, 2021

Excelsior Pass FAQs and User Guides

What is Excelsior Pass?

Excelsior Pass provides secure, digital proof of COVID-19 vaccination or negative test results. There are currently three types of Passes:

  • COVID-19 Vaccination Pass (available 15 days after the final dose of the vaccine was administered; valid for 365 days)
  • COVID-19 PCR Test Pass (valid until midnight on the third day after a test)
  • COVID-19 Antigen Test Pass (valid for 6 hours from the time of a test)

Similar to a mobile airline boarding pass, New Yorkers can store Passes digitally on their smartphones or print them out to present at participating businesses and venues.

Businesses can use Excelsior Pass to aid compliance with State reopening guidelines.

How do I use Excelsior Pass?

Businesses can immediately begin using Excelsior Pass by downloading the Excelsior Pass Scanner app from the Apple App Store or Google Play Store and completing a short registration form. Businesses are encouraged to let their customers and employees know that they are participating in Excelsior Pass.

Event & Venue Excelsior Pass User Guide  – “How-to guide” including step-by-step instructions, helpful resources, and FAQs to set you up for success with Excelsior Pass: found here under “Using Excelsior Pass” on the NY Forward website.

These are written with events and venues in mind, but the same information applies to set up Excelsior Pass for other purposes as well.

Excelsior Pass Scanner Guides  – These technical guides from the State are helpful for venues to distribute to employees and staff to train on the use of the Scanner. They can be found on the NY Forward website under the “Technical Support” section in both English and Spanish.

Marketing Flyers and Banners  – To use day-of and distribute prior to events at a venue: found here under the “Digital Assets” section on the NY Forward website.