NewsMarch 22, 2023
Orbitalfire Grows Customer Success Team
OrbitalFire, a next-generation cybersecurity provider focused exclusively on solving cybersecurity problems for small businesses, is pleased to welcome Steve Wexler as Manager of Customer Success to help support OrbitalFire’s quickly expanding list of customers.
Wexler brings more than 15 years of customer success and account management experience to the role, most recently as Strategic Account Manager at TPx. His focus at OrbitalFire will leverage his experience as a customer advocate as he takes on the role of trusted cybersecurity advisor across a customer’s complete lifecycle. Wexler will also focus on strengthening the support framework to ensure OrbitalFire maintains quick response times and anticipates customer cybersecurity needs.
“We are very excited to welcome Steve to our team at OrbitalFire. He brings an impressive focus on customer relationship quality to our team and will be a strong asset to our customers,” explained Reg Harnish, company CEO. “With thousands of customers and growing, additions like Steve are critical to ensure every customer continues to enjoy a high level of service from us.”
Wexler joins OrbitalFire at a time when small and mid-sized businesses across manufacturing, auto, finance, and many other industries are struggling with how to best manage rising cybercrime, increasingly complex cyber insurance requirements, and growing vendor and governmental mandates.
Harnish continues, “Cybercrime is increasing in severity, complexity, and damages, and small businesses are starting to more clearly see how a focus on cybersecurity will not only help protect their business from potentially catastrophic events, but it will also give them a competitive advantage with vendors focused more intently on their supply chain’s cybersecurity health.”