July 2, 2024

Member Spotlight: Thomas Pest Services

Thomas Pest Services, founded in 2010 by Bill Clark and Sarah Thomas-Clark, represents the third generation in the pest control industry. Sarah’s family has deep roots in this field, and both she and Bill are proud to continue this family tradition. The company specializes in relationship-based pest management services, addressing various pest and wildlife needs for both residential and commercial clients. Their comprehensive services range from dealing with ants and bed bugs to handling wildlife animals.

Thomas Pest Services is committed to growth and improvement, following the Entrepreneurial Operating System (EOS) to set ambitious three-year and one-year targets. Key goals include documenting core processes, enhancing their training platform, focusing on customer and employee retention, and increasing marketing saturation. The team, which includes two sets of siblings, Megan and Sarah, and twin brothers Paul and Mike, emphasizes a strong family bond.

A fun aspect of their work culture is their inclusive group chat, where team members share everything from customer reviews and field photos to personal stories, fostering a sense of unity and collaboration. Known for treating minor pest concerns with utmost seriousness, providing honest recommendations, and supporting community initiatives, Thomas Pest Services distinguishes itself from competitors.

Membership in the Capital Region Chamber offers numerous benefits and networking opportunities, aligning Thomas Pest Services with an organization dedicated to local prosperity. Over their 12-year membership, the company has utilized various Chamber resources, including Business Referral Groups, Networking Events, and office space, significantly contributing to their growth and success.

Living and working in the Capital Region, the team appreciates the strong sense of community and vibrant local culture, enjoying the blend of urban and natural landscapes. They find value in the diverse opportunities for both work and recreation provided by the area.

Thomas Pest Services takes pride in their over 2,000 Google reviews and 4.9-star rating, with customers frequently praising their reliable and high-quality service. One review captures this sentiment: “Great company! We use them for multiple locations & we are never disappointed!! Zach in particular is great!! I recommend them to friends, family & strangers on a regular basis!! Truly a great business that you can trust to take good care of your home!”

For more insights and updates, follow Thomas Pest Services on their social media platforms: