News

March 9, 2022

Community Bank Welcomes New Vice President, Cash Management Sales Officer

Community Bank is pleased to announce that Michelle Rouleau has joined its cash management team as vice president, cash management sales officer, in Albany, New York. She will cover the Capital District and the Springfield, Massachusetts, market.

In her new role, Rouleau will engage cash management solutions for existing and prospective customers, making recommendations for value services, customized working capital and deposit strategies that help expedite the receivable and collections process. She will also help businesses safeguard against fraud and maximize liquidity using value-service solutions that create operational efficiencies.

Rouleau brings over 32 years of banking experience to her new role. She joins Community Bank from KeyBank, where she served as vice president, regional cash management advisor for 20 years and held the position of human resources benefit specialist and commercial portfolio manager for five years.

“We are excited to welcome Michelle to the cash management team,” President of Commercial Banking Jeffrey Levy said. “Michelle brings a wealth of industry experience that will benefit our customers, and we’re excited to watch her grow in this new role.”

Rouleau volunteers with the Regional Food Bank, Shriner’s Hospital, Special Olympics and at chamber events. She is a former United Way coordinator and former Junior Achievement board member.

She lives in Kinderhook, New York, with her partner Brian and three sons, Conner, Jared and Aidan.