News

From Restoration to Prevention: Property Restoration of the Capital Region Launches Ready Monitoring Services

Property Restoration of the Capital Region has officially launched Ready Monitoring Services (RMS), a new technology company dedicated to helping commercial property owners detect building issues before they become costly disasters.

Built on decades of restoration experience, Ready Monitoring Services uses intelligent wireless sensors, secure gateways, and cloud-based monitoring to provide 24/7 visibility into critical building conditions. The system continuously monitors for water leaks, temperature changes, humidity fluctuations, power interruptions, and other environmental risks, sending immediate text, email, and mobile alerts when problems are detected.

The goal is simple: identify threats early so property owners can respond before minor issues become major losses.

“After years of responding to water losses, frozen pipes, sewage backups, and equipment failures, we realized many of these disasters had one thing in common—they started small and went unnoticed,” said CJ Heinbach, General Manager of Property Restoration of the Capital Region and Partner of Ready Monitoring Services. “Ready Monitoring Services gives property owners the ability to know about problems in real time, helping protect their buildings, tenants, and bottom line before significant damage occurs.”

Unlike traditional security systems, Ready Monitoring Services monitors the health of the building itself. The platform is designed for commercial offices, multifamily communities, healthcare facilities, hotels, industrial properties, educational institutions, and municipal buildings where uninterrupted operations and asset protection are critical.

The technology was developed by restoration professionals who have spent years responding to commercial property emergencies.

“Every restoration project reinforces how quickly small issues can become catastrophic losses,” said Evan MacFawn, Owner of Property Restoration of the Capital Region, Partner of Ready Monitoring Services, and an IICRC Master Designated Restorer. “We’ve seen firsthand how early detection could have prevented extensive damage and costly repairs. Ready Monitoring Services was created to help property owners shift from reacting to emergencies to preventing them.”

The value of the system has already been demonstrated during an early deployment when a water detection sensor identified an overnight sewage backup at a commercial property. Real-time alerts allowed responders to arrive within minutes, contain the incident, and prevent what could have become a major restoration project involving extensive demolition, tenant disruption, and significant insurance costs.

What further sets Ready Monitoring Services apart is the team standing behind the technology. Unlike many monitoring providers that simply notify property owners of a problem, RMS is backed by the experienced restoration professionals at Property Restoration of the Capital Region. When an alert is triggered, clients have access to a trusted emergency response partner capable of verifying the issue, mitigating damage, and coordinating restoration services when needed. This provides added peace of mind for property owners, particularly those managing multiple locations or facilities with limited on-site maintenance staff, overnight personnel, or after-hours coverage.

By combining advanced monitoring technology with real-world restoration expertise, Ready Monitoring Services helps organizations reduce property damage, minimize downtime, protect valuable assets, improve emergency response, and potentially lessen the severity of insurance claims through faster intervention.

“Our mission has always been to protect our clients’ properties,” Heinbach added. “Today, we’re taking that mission one step further by helping prevent disasters before they happen. And if an emergency does occur, our clients know they already have an experienced restoration team ready to respond.”