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November 14, 2024Member Spotlight: MacFawn Fire & Flood Restoration
For over three decades, MacFawn Fire & Flood Restoration has been a trusted go-to in the Greater Northeast for anyone facing damage to their property. Their services cover a wide range of disaster restoration needs, including fire and water damage recovery, mold remediation, biohazard and trauma cleanup, specialty cleaning and post-loss repairs.
MacFawn’s commitment to helping clients goes beyond just emergency response. Many clients reach out even when they’re stuck on something that isn’t an immediate crisis. The team often provides guidance, shares options and makes connections to help clients overcome hurdles they couldn’t manage alone. This dedication to service speaks to the company’s reputation as trusted advisors and a reliable resource for the community.
“When you are faced with a situation at your property and think ‘I have no idea what to do,’ we should be your first call. If we can’t handle it, we know someone who can!” says President Evan MacFawn, MWR, MSR, MTC, adding that clear communication is the company’s defining attribute.
From the initial call to the project’s completion, every step of the restoration process is communicated transparently. Clients appreciate this hands-on approach, especially during stressful situations when clear guidance is most needed.
The team at MacFawn takes pride in their client relationships, which is reflected in their frequent five-star Google reviews. Clients often name individual staff members in their reviews, thanking them personally for providing support during challenging times. For the MacFawn team, there’s no greater compliment than clients who remember their names and efforts long after a job is done. Their decades of expertise and client satisfaction has the company looking ahead, and they’ve set their sights on becoming New York State’s leading restoration service provider.
As a member of the Chamber, MacFawn values, and has leveraged, the networking and sponsorship opportunities the organization offers. MacFawn’s leadership feels strongly that the people of the Capital Region are its true treasure, with the community focused on helping each other and doing right by each other.
As hard as they work for the community, MacFawn leadership makes sure they are also celebrating their team in a fun way. Each year, the company hosts a memorable Christmas party that includes a unique awards show. The festivities honor staff members with light-hearted awards like “Worst Driver” and “Pickiest Eater,” culminating in the coveted “Employee of the Year” award. This top honor not only includes bragging rights and a plaque but also travel credits, recognizing the year’s standout employee with a well-deserved reward.
Connect with MacFawn Fire & Flood Restoration on Facebook and Instagram.
