News
August 4, 2016docSTAR Announces New Leadership
docSTAR, an award-winning developer of Enterprise Content Management (ECM) and automated accounts payable software, announced today that Mark Sanges has joined the company as its Software Customer Support Manager. Mark assumes the role vacated by Tim LaJeunesse who was promoted to a new role in the R&D department as Dev/Ops Manager.
“Mark has more than 20 years of experience in the technology field, managing software support teams and complex projects to docSTAR,” said Tom Franceski, CEO & President of docSTAR. “We are confident that Mark will continue to deliver the kind of fantastic experiences our customers have come to rely upon and we are excited to see the innovation he will bring to the department.”
Mark’s prior experience includes 5 years with McKinsey & Company in Technical Support Services, 12 years with Answerthink as Senior Technologist in Atlanta, GA and 4 years with CDPHP in upstate NY in various positions including Director of Technical Operations.
In June, Tim LaJeunesse assumed the role of Dev/Ops Manager to oversee the growth and maintenance of the IT infrastructure supporting the docSTAR eclipse web based application. Tim led docSTAR’s customer support team for 11 years and has held various positions throughout his tenure with the company, including support, professional services, and managing our hosted offerings.
“Tim’s deep understanding of docSTAR’s product, infrastructure and commitment to our customers makes him the perfect leader for our Dev/Ops position,” noted Franceski. “Tim has proven experience in our organization and will use that expertise to help us deliver products that empower our customers to make better business decisions and get a positive return on investment in their technology investments.”
